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The LinkUp Blog The Industry's Best-Kept Secret

January 30, 2008 / Toby Dayton

You Know Your Customer Service Is Bad When…

…You have to hire and post a cop full-time in your customer service locations. This photo (sorry it’s a little blurry but the photographer didn’t want to cause any unnecessary agitation) was taken in a Comcast customer service facility in Minneapolis. There is a full-time police officer posted there during the hours the location is open. There are also signs all over the place notifying Comcast’s perpetually disgruntled, unruly customers that they are being videotaped.

comcast-cop.jpg

[tags]Comcast, People Who Hate Comcast, Dangerous Jobs, Unruly Customers, Disgruntled Customers, Customer Service Horror Stories, Jobs That Require Serious Protection[/tags]